All Systems Operational
Uptime over the past 90 days. View historical uptime.
Paytronix US Operational
90 days ago
99.83 % uptime
Today
Transactional Email Servers Operational
90 days ago
100.0 % uptime
Today
Transaction Processing Operational
90 days ago
99.99 % uptime
Today
Apps/Integrations/APIs Operational
90 days ago
99.99 % uptime
Today
Messaging Operational
90 days ago
100.0 % uptime
Today
Guest Website Operational
90 days ago
99.99 % uptime
Today
Merchant Website Operational
90 days ago
99.98 % uptime
Today
Analytics Operational
90 days ago
97.85 % uptime
Today
Online Ordering ? Operational
90 days ago
100.0 % uptime
Today
Bulk Email Processing Operational
90 days ago
100.0 % uptime
Today
Bulk Email Servers (Delivery to Guests) Operational
90 days ago
100.0 % uptime
Today
Scheduled Reports Operational
90 days ago
100.0 % uptime
Today
Mobile Apps - Android ? Operational
90 days ago
99.99 % uptime
Today
Mobile Apps - iOS ? Operational
90 days ago
99.99 % uptime
Today
SFTP Services ? Operational
90 days ago
100.0 % uptime
Today
Paytronix Europe ? Operational
90 days ago
100.0 % uptime
Today
Transaction Processing Operational
90 days ago
100.0 % uptime
Today
Apps/Integrations/APIs Operational
90 days ago
100.0 % uptime
Today
Messaging Operational
90 days ago
100.0 % uptime
Today
Guest Website Operational
90 days ago
100.0 % uptime
Today
Merchant Website Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Transactional Email Services Operational
90 days ago
100.0 % uptime
Today
Bulk Email Processing Operational
90 days ago
100.0 % uptime
Today
Vendor Integrations Operational
90 days ago
99.76 % uptime
Today
NCR Delivery-US Operational
90 days ago
99.78 % uptime
Today
NCR Fulfillment Time-US Operational
90 days ago
99.82 % uptime
Today
NCR Site-US Operational
90 days ago
99.79 % uptime
Today
NCR Promotion Execution-US Operational
90 days ago
99.64 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Online Ordering API Response Time
Fetching
Past Incidents
May 2, 2024
Performance Degradation
Resolved - This incident has been resolved.
May 2, 08:24 EDT
Investigating - We are currently investigating degraded performance in the Paytronix system.
May 2, 07:38 EDT
24.20 - Latest Software Release (US)
Completed - The scheduled maintenance has been completed.
May 2, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 2, 04:00 EDT
Scheduled - Latest software release will be deployed during this maintenance window.

Please follow this link for updates: https://status.paytronix.com

If you have any questions, please contact Paytronix at support@paytronix.com or 1-866-PXHELPME (866-794-3576) #1
Apr 30, 13:04 EDT
May 1, 2024

No incidents reported.

Apr 30, 2024
24.20 - Latest Software Release (EU)
Completed - The scheduled maintenance has been completed.
Apr 30, 22:33 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 22:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Apr 30, 13:10 EDT
Scheduled - Latest software release will be deployed to the Paytronix Europe Stack during this maintenance window.

Please follow this link for updates: https://status.paytronix.com

If you have any questions, please contact Paytronix at support@paytronix.com or 1-866-PXHELPME (866-794-3576) #1
Apr 30, 13:04 EDT
Apr 29, 2024

No incidents reported.

Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.

Apr 26, 2024

No incidents reported.

Apr 25, 2024
24.16 - Latest Software Release (EU)
Completed - The scheduled maintenance has been completed.
Apr 25, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 22:00 EDT
Scheduled - Latest software release will be deployed to the Paytronix Europe Stack during this maintenance window.

Please follow this link for updates: https://status.paytronix.com

If you have any questions, please contact Paytronix at support@paytronix.com or 1-866-PXHELPME (866-794-3576) #1
Apr 22, 16:22 EDT
Operations Scheduled Maintenance (EU)
Completed - The scheduled maintenance has been completed.
Apr 25, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 22:00 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 22, 11:34 EDT
Apr 24, 2024
Bulk Activities Paused
Resolved - This incident has been resolved.
Apr 24, 08:53 EDT
Update - Problem has been identified, fixes will be deployed soon.
Apr 24, 08:25 EDT
Update - We continue to see delays with the bulk activities (messaging and emails). The investigation continues.
Apr 24, 08:09 EDT
Monitoring - The servers have been stabilized and we will continue monitoring to ensure ongoing stability. Bulk activities including campaigns, wallet expiration and reports have been resumed as of 6:58 EDT.
Apr 24, 07:08 EDT
Investigating - We are currently investigating an issue regarding the performance of our bulk processing servers. Bulk activities are currently paused while we conduct our investigation.
Apr 24, 06:12 EDT
24.18 - Latest Software Release (US)
Completed - The scheduled maintenance has been completed.
Apr 24, 05:18 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 04:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Apr 23, 11:17 EDT
Scheduled - Latest software release will be deployed during this maintenance window.

Please follow this link for updates: https://status.paytronix.com

If you have any questions, please contact Paytronix at support@paytronix.com or 1-866-PXHELPME (866-794-3576) #1
Apr 24, 04:00 EDT
Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024
API Performance Degradation
Resolved - This incident has been resolved.
Apr 19, 23:01 EDT
Investigating - We are currently investigating a performance issue with APIs
Apr 19, 22:23 EDT
API service disruption
Resolved - This incident has been resolved.
Apr 19, 10:54 EDT
Investigating - We are investigating reports of higher than normal API response times
Apr 19, 10:18 EDT
Apr 18, 2024

No incidents reported.

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